EMERGENCY CONTACTS
In the event of an on-site emergency, you can contact the following:
Gas

Cadent – 0800 111 999

Electricity

GTC – 0800 032 6990

Fibre

OFNL – 02920 100 347

Water & Wastewater

IWNL – 02920 028 711

Heating & Hot Water

Metropolitan – 02920 100 346

SERVICE PIPE
AND DUCT LAYING

Welcome to our Service Pipe and Duct Laying resource page, created to support developers in delivering compliant and efficient installations in line with GTC’s specifications.

Our training video provides practical installation guidance and key tips to help ensure smooth project delivery. You’ll also find our full set of technical guidelines covering all the utility networks we deliver, including our low-carbon heat solutions.

Developer Training Guide

Our Training Guide Video provides a step-by-step walkthrough of the installation process. Whether you’re new to the process or need a refresher, the video covers:

  • The essential tools and equipment required.
  • Preparations you must complete before starting installation.
  • Key installation steps to follow for successful, specification-compliant results.

Following this guide will help you get it right the first time – reducing the risk of delays and supporting smooth project delivery.

TECHNICAL GUIDELINES