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Live Incidents

Search for Incidents in Your Area

Storm Eowyn is due to hit the UK with strong winds, heavy rain and snow.

GTC have extra measures in place to ensure that we are able to respond to the increased network activity caused by Storm Eowyn.

 

Should you experience a loss of supply, you can search your postcode on our live incidents page, to see if we are already aware of an incident in your area. You can also view our latest updates, and sign up for text message alert – www.gtc-uk.co.uk/live-incidents.

 

It is important that you and your family are prepared and have a plan in place, so you know what to do if an incident does occur and how to make the experience more manageable.

For further advice on building resilience and preparing for the bad weather, please visit https://www.gtc-uk.co.uk/are-you-winter-ready/

 

We recognise that some of our customers may require additional support during an outage and are eligible to be on our Priority Services Register. This does not guarantee your electricity supply will be back on more quickly, but it does mean we can offer you additional help and support.

You can sign up to the Priority Services Register here.

 

 

Statement of Services

 

Click here to view our Gas Statement of Services

Click here to view our Electricity Statement of Services

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