Gas Emergencies – Help & Advice
If you are experiencing a problem with a gas appliance or your gas meter, or you can smell gas please follow the below steps:
Please do not call the gas emergency number unless you smell gas or suspect carbon monoxide.
DO NOT call the gas emergency number if you have a problem with your gas meter, bill, or gas appliances, call your gas supplier or a Gas Safe registered engineer.
Gas meter or bill issues – call your gas supplier – you can find their number at the top of your energy bill.
Gas appliance problem – call a Gas Safe registered engineer on 0800 408 5500 or your energy supplier, if you have a care plan with them.