DO YOU HAVE
A GAS OUTAGE
OR POWER CUT?
GAS OUTAGES
If you smell gas or suspect carbon monoxide, call the National Gas Emergency Service immediately on 0800 111 999.
For non-emergency gas issues, please contact your gas supplier using the number shown on your bill.
For more information, visit our Loss of Gas Supply page.
POWER CUTS
Use our Live Incidents tool to check if a power cut has already been reported, or call 0800 032 6990 to report one.
For more information, visit our Power Cuts and Outages page.
WELCOME TO THE GTC
RESIDENTS’ HUB
If your home or workplace is connected to our network, you’re in safe hands. We’re the UK’s leading multi-utility network operator, connecting communities and delivering the essential infrastructure that keeps homes and businesses running.
We don’t supply your energy or send your bills – that’s handled by your chosen energy supplier.
Our role is behind the scenes and beneath your streets. We design, build and maintain the underground networks that safely and reliably deliver heat, electricity, fibre, water, wastewater and gas to your property.
NEED FURTHER HELP?
Have further questions or need extra support?
