Contact Us
Head Office
Synergy House
Woolpit Business Park
Bury St Edmunds
Suffolk
IP30 9UP
Scotland Office
Unit 2.1,
Western Campus
Strathclyde Business Park
Bellshill
ML4 3PU
To book in work on your developments, please contact:
West:
Workrequests-west@gtc-uk.co.uk
South:
Workrequests-south@gtc-uk.co.uk
East:
Workrequests-east@gtc-uk.co.uk
Central:
Workrequests-central@gtc-uk.co.uk
Midlands:
Workrequests-midlands@gtc-uk.co.uk
North:
Workrequests-north@gtc-uk.co.uk
All Fibre Related Projects:
Workrequests-fibre@gtc-uk.co.uk
If your home is on a GTC network, or you are an energy supplier please contact
For any queries regarding invoices or billing, please contact the credit control department
If you are incorporating sustainable and renewable solutions onto a GTC Network:
Solar Panels:
Embedded.Generation@gtc-uk.co.uk
Electric Vehicle Charging:
sureconnect.gtc-uk.co.uk/Account/Login
Heat Pumps:
GTC is committed to providing excellent customer service, and we actively encourage feedback from our customers on anything we can do better. If you have any comments or would like to raise a complaint, please contact us via one of the below methods.
By post using our Head Office address above.
By email at customerservices@gtc-uk.co.uk
Opening hours – Monday – Friday 8.30am – 5.00pm (bank holidays may affect these hours).
For full details of our complaint process, including how to escalate your complaint, please see our Complaint Handling and Dispute Resolution Code of Practice.
GTC Infrastructure Limited (GTC) is a company registered in Guernsey, Channel Islands, registered number 29431. VAT registered number 688 8971 40