EMERGENCY CONTACTS
In the event of an on-site emergency, you can contact the following:
Gas

Cadent – 0800 111 999

Electricity

GTC – 0800 032 6990

Fibre

OFNL – 02920 100 347

Water & Wastewater

IWNL – 02920 028 711

Heating & Hot Water

Metropolitan – 02920 100 346

WORKING WITH US.
MADE EASY

At GTC, we’re committed to making it simple and efficient for you to work with us. As an accredited and regulated independent provider of utility infrastructure solutions, we proudly own and operate gas networks across England, Scotland, and Wales.

Through the Shipper Services Portal, you can quickly access the information, tools and support needed to manage supply points, resolve issues and keep processes running smoothly. It provides greater visibility, faster access to key data and a more streamlined way of working.

SHIPPER SERVICES PORTAL

The GTC NetHelp Shipper Services portal gives you online access to all Meter Point Reference Numbers (MPRNs) operated by GTC.

The portal is designed to:

  • Give the essential tools and equipment required.
  • Support the change of supplier process.
  • Help resolve network supply point issues quickly.
  • Provide the information and visibility you need, when you need it.
  • Key installation steps to follow for successful, specification-compliant result.

SMART-ENABLED METERING

NEED HELP?

Contact our Industry Operations Team

Phone

01359 302255