Medium Pressure Domestic Meter Maintenance and Replacements
If your property is connected to a medium pressure gas utility network operated by GTC, we have an obligation to undertake safety maintenance on your gas meter and regulator, free of charge.
If you have received a letter from GTC regarding essential maintenance on your gas meter installation and would like to discuss your availability for this work to be carried out, please contact us on gas.scheduling@gtc-uk.co.uk or by telephone between 8.30am and 5.00pm Monday to Friday on 01359 308103. You will receive correspondence from us or our appointed contractors to advise when we will be working in your area this year but if the date offered is not convenient, please contact us to re-arrange.
GTC operates the gas networks and meter assets of GTC Pipelines Ltd (GPL), Independent Pipelines Limited (IPL) and Quadrant Pipelines Limited (QPL). Established in 1995, we are the UK’s leading independent utility infrastructure networks provider. As Ofgem licence holders and operating with industry approved Lloyds accreditations we meet the highest levels of service and safety.

5 Year Domreg FAQs
- Check the operating pressure & safety devices
- Alteration to the vent tube on the regulator to a compliant position if required
- Emergency Control Valve handle exchange if required
- Install labels if required
- Notify you if any unsafe situations are identified and provide you with information on remediations required
10 Year Domreg FAQs
- Temporarily isolate your gas supply
- Exchange the gas regulator
- Check the operating pressure & safety devices
- Alter the vent tube on the regulator to a compliant position if required
- Exchange the emergency control valve handle if required
- Install labels if required
- Notify you if any unsafe situations are identified and provide you with information on remediations required
- Purge & relight your gas appliances (if access provided)
Further Information
Unsafe Situations
If our engineers encounter a meter installation that is unsafe in accordance with the Gas Industry Unsafe Situations Procedure, they shall classify the unsafe situation as Immediately Dangerous or At Risk as appropriate. Where applicable a warning notice will be issued to you, and this may result in your gas supply being turned off.
An example of an At Risk unsafe situation is as follows:
Outlet supply pipework leaving the rear of a cavity/built in meter box.
If our engineer identifies this during the inspection, we will be required to raise a warning notice, with your permission turn off your gas supply and inform you of what action needs to be undertaken to ensure the continued safe conveyance of gas.