Supply Interruptions

Please see below details of any current incidents of no supply or power cut on Gas or Electricity networks operated by GTC.

Title Power Outage in the Kinross KY13 8 Area
Location Kinross KY13 8 Post Code Area
Date/Time Dec 12, 2018, 12:58 PM
Status Open
Reason
  • Emergencies & Incidents
Expiry Date
Description

Power Outage in KY13 8 Region.

We have been advised by Scottish and Southern Energy Networks. They have an incident on their electricity Low Voltage Network in the KY13 8, unfortunately this is affecting GTC’s Customers. Scottish and Southern Energy Networks Have not yet provided an estimated time of restoration due to ongoing investigations. 

For further information customers should contact SSE (Scotland) by calling 0800 300 999 Quoting reference number EY-3905 (The DNO Fault Number)

 

Title Reports of Gas Pressure Flucuations
Location Coyle Drive area, Gartcosh, G69 8FF
Date/Time Oct 30, 2018, 16:33 PM
Status Open
Reason
  • Incident
Expiry Date Dec 31, 2018, 00:00 AM
Description GTC the gas network owner within the Coyle Drive area of Gartcosh G69 8FF, are currently aware of pressure fluctuations within the gas mains and service network feeding the properties within Coyle Drive. The cause has been established as water in the gas mains and services but as yet we have not identified where the water is entering the gas mains. If you suspect your gas pressure is fluctuating, most noticeable where the flames on the cooker pulse up and down or you hear the gas surging through the meter or boiler, please call SGN on the gas emergency number 0800 111999 so that they can carry out the required safety checks and make safe. We will keep you advised of our ongoing investigation works as they progress. Update as of 4th December 2018 - Water has been found and removed from feeder main in Johnston Road. Although the system is now clear of the majority of water there will still be pockets of dampness that will dry out over a period of time. We are planning on clearing any remainder of water from gas services on Monday 10th December 2018. Thanks you for your patience in this matter and investigations are ongoing to determine where and when the water entered the gas network and we shall continue to monitor the situation to confirm the situation does not arise again.