Supply Interruptions

Please see below details of any current incidents of no supply or power cut on Gas or Electricity networks operated by GTC.

Title Loss of Gas Supply at Silsden, KEIGHLEY, West Yorkshire, BD20
Location  Highfield Lane, Silsden, KEIGHLEY, BD20 9NA  Daisy Hill, Silsden, KEIGHLEY, West Yorkshire, BD20 0HR  High Dale Rise, Silsden, KEIGHLEY, West Yorkshire, BD20 0NZ  Cobby dale Way, Silsden, KEIGHLEY, West Yorkshire, BD20 0BQ  New Close Mill Fold, Silsden, KEIGHLEY, West Yorkshire, BD20 0HP  Waterloo Mills, Hainsworth Road, Silsden, KEIGHLEY, BD20 0ET  Harwal Mews, Elliott Street, SILSDEN, KEIGHLEY, BD20 0DE
Date/Time Mar 31, 2018, 11:41 AM
Status Open
Reason
  • Incident
Expiry Date Mar 31, 2018, 01:00 AM
Description Upstream GDN Incident Ref No:300320185411 GTC Gas Network outage 30 March 2018 - Update 31 March 2018 Silsden, Keighley, West Yorkshire A Northern Gas Network (NGN) 8” Medium Pressure gas main was damaged by a 3rd party contractor at approximately 8.30am on Friday 30 March 2018. Up to 8000 customers are potentially affected. Several GTC networks supplied from the NGN network are known to be affected and are without gas. The addresses are:  Highfield Lane, Silsden, KEIGHLEY, BD20 9NA  Daisy Hill, Silsden, KEIGHLEY, West Yorkshire, BD20 0HR  High Dale Rise, Silsden, KEIGHLEY, West Yorkshire, BD20 0NZ  Cobby dale Way, Silsden, KEIGHLEY, West Yorkshire, BD20 0BQ  New Close Mill Fold, Silsden, KEIGHLEY, West Yorkshire, BD20 0HP  Waterloo Mills, Hainsworth Road, Silsden, KEIGHLEY, BD20 0ET  Harwal Mews, Elliott Street, SILSDEN, KEIGHLEY, BD20 0DE GTC sincerely apologises for the inconvenience caused by this incident and are providing support and resources to work alongside NGN to restore supply to our customers as quickly as possible. A dedicated incident team are onsite to co-ordinate the repair works and provide support to residents affected by the loss of supply. It is likely that if you are currently without gas, an engineer will require to access your gas meter and isolate the supply of gas to your property, this is for safety reasons to allow repairs to take place. NGN are continuing with the repairs; once the mains gas supply has been restored, all affected properties will require a “purge and relight” operation to safely bring gas appliances back in working order. Experienced engineers shall do this on your behalf. All engineers have identification cards, please check them if you have any concerns. Should you have any queries, please call the NGN customer care team on 0800 040 7766 or GTC Ops department on 01359 243 388. A customer support centre has been set up at St James’ Church. GTC will provide regular updates on the incident as more information becomes available. Should you experience any further outages or can smell gas at any point, please call the national emergency number on 0800 111 999.