Information Hub
Whatever your planning, here you’ll find some helpful information and guidance to make being connected to our network a smoother process.
If at any stage you are in doubt please do contact GTC My Connections Team – [email protected] / 01359 243360
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Multi-Utility Terms and Conditions for Infill – Download
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Gas Technical Guidelines – Download
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Electricity Technical Guidelines – Download
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Domestic Meter Box Options – Download
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Gas Meter Moves – Excavation Guidance – Download
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Building Over Gas Services and Meter Installations – Download
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Customer Guidance for an Electricity Service Connection – Download
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Complaint Handling and Dispute Resolution Code of Practice – Download
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Electric Meter Box Specifications – Download
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Trench Excavation Guide – Download
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Land Rights Customer Guidance Leaflet – Download
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GTC Reinstatement and Restoration Leaflet – Download
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Land Rights Form – Download
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A Typical Electric Domestic Power Supply – Download
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Domestic Gas and Electric Connections and Alterations FAQs – Download
Arranging a meter installation
GAS: GTC will provide you with a Meter Point Reference number (MPRN) for your property, after you have paid and accepted the quotation. You will need this MPRN when contacting your preffered energy supplier to arrange your meter instalation.
ELECTRIC: GTC will provide you with a Meter Point Administration number (MPAN) for your property, after you have paid and accepted the quotation. You will need this MPRN when contacting your preferred energy supplier to arrange your meter installation.
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It is really important that you get whatever information you can about the pipes and cables that may be above or under the ground of your property.
Even works such as replacing a fence can damage pipes and cables, putting you and others at risk of serious harm, as well as significant cost implications.
The links below will help you to access GTCs network map and other utilities you may encounter in the vicinity.
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