Information Hub
Whatever your planning, here you’ll find some helpful information and guidance to make being connected to our network a smoother process.
If at any stage you are in doubt please do contact GTC My Connections Team – MyConnections@gtc-uk.co.uk / 01359 243360
Multi-Utility Terms and Conditions for Infill – Download
GTC Technical Guidelines – Gas – Download
GTC Technical Guidelines – Electricity – Download
Domestic Meter Box Options – Download
Gas Meter Moves – Excavation Guidance – Download
Building Over Gas Services and Meter Installations – Download
Customer Guidance for an Electricity Service Connection – Download
Complaint Handling and Dispute Resolution – Download
Electric Meter Box Specifications – Download
Arranging a meter installation
GAS: GTC will provide you with a Meter Point Reference number (MPRN) for your property, after you have paid and accepted the quotation. You will need this MPRN when contacting your preffered energy supplier to arrange your meter instalation.
ELECTRIC: GTC will provide you with a Meter Point Administration number (MPAN) for your property, after you have paid and accepted the quotation. You will need this MPRN when contacting your preferred energy supplier to arrange your meter installation.
It is really important that you get whatever information you can about the pipes and cables that may be above or under the ground of your property.
Even works such as replacing a fence can damage pipes and cables, putting you and others at risk of serious harm, as well as significant cost implications.
The links below will help you to access GTCs network map and other utilities you may encounter in the vicinity.