UTILITY CONNECTIONS.
MADE SIMPLE
Whether you’re moving in, upgrading, or making a change to your electricity or gas supply, our My Connections Team is here to help.
We’ll guide you every step of the way – from your first enquiry to completion — making the process simple and stress-free.
Our step-by-step guide and videos below explain what to expect and how it all works. You can also visit the My Connections Portal to find out more, get a budget estimate or apply.
YOUR GTC CONNECTION JOURNEY.
STEP-BY-STEP
Tell Us How We Did
We’ll be in touch afterwards for your feedback.
GET READY TO APPLY
Before filling out your application, it helps to have:
- A location plan
- Your plot type and meter position
- Service route and distance
- Energy load details (with data sheets if available)
- Type of meter box
- Who’s carrying out digging and reinstatement
- Land ownership details
- Any planning or road opening permissions
READY TO APPLY?
INFORMATION HUB
Whatever your planning, here you’ll find some helpful information and guidance to make being connected to our network a smoother process.
GAS: GTC will provide you with a Meter Point Reference number (MPRN) for your property, after you have paid and accepted the quotation. You will need this MPRN when contacting your preferred energy supplier to arrange your meter installation.
ELECTRIC: GTC will provide you with a Meter Point Administration number (MPAN) for your property, after you have paid and accepted the quotation. You will need this MPRN when contacting your preferred energy supplier to arrange your meter installation.
It is really important that you get whatever information you can about the pipes and cables that may be above or under the ground of your property.
Even works such as replacing a fence can damage pipes and cables, putting you and others at risk of serious harm, as well as significant cost implications.
The links below will help you to access GTCs network map and other utilities you may encounter in the vicinity.
VIDEO GUIDES
Take a look at our video guides on GTC’s My Connections process
Getting Connected
Discover how GTC can support you with installing, upgrading, or moving your electricity or gas supply.
Installing Your Gas Meter
See our handy guide on what you need before GTC connect your as supply and meter.
Installing your Electric Meter
Watch our simple guide on GTC’s process for connecting your Electricity Meter Box.
Reinstatement
See how GTC reinstates the area after their work on your utility connection is complete.
NEED HELP?
Just call our My Connections Team – we’re here to help.