EMERGENCY CONTACTS
How can we direct you?
  • Residents
  • House Builders
In the event of an on-site emergency, you can contact the following:
Gas

Cadent – 0800 111 999

Electricity

GTC – 0800 032 6990

Fibre

OFNL – 02920 100 347

Water & Wastewater

IWNL – 02920 028 711

Heating & Hot Water

Metropolitan – 02920 100 346

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NEED A DIVERSION?
WE MAKE IT EASY

If you’re planning building works or changes to your property that affect our existing electricity cables, gas or water pipes, fibre cables or any other network equipment, you’ll need to request a diversion. This ensures our network remains safe, compliant, and uninterrupted.

Before completing the form below, please take a moment to gather the information we’ll need to assess your request quickly.

CHECK IF THE ASSETS ARE OURS

INFORMATION YOU’LL NEED

To help us process your request efficiently, please have the following details ready:

  • The full site address and postcode.
  • Your contact details.
  • A clear site plan or drawing showing the proposed works and existing electrical equipment.
  • Any relevant planning or building reference numbers.
  • Your preferred timescales.

BUDGET ESTIMATES

If you’re not ready for a formal quotation, a budget estimate is a faster and free way to receive an indication of cost from us. These estimates are useful for early-stage planning, but do not include a detailed network assessment. Please note that you cannot accept a budget estimate; a formal quotation is required to proceed.

REQUEST A DIVERSION

Before completing this form please use our Plant Enquiries System to check if GTC have assets in the area where you are intending to dig.

    * These fields are mandatory.

    Allowed file types are: PDF, PNG or JPG.

    If you do not have an Plant Enquiry Reference number, please use our plant enquiries system to check the location of our networks and to generate a plant enquiry reference number