Turning Your Gas On Safely

Firstly you’ll need to check that all your gas appliances are still turned off.

Open some doors and windows in your property for ventilation.

Now you’ll need to locate your meter. It is likely on the outside of your property, either in wall mounted box or a semi submerged box in the ground. If not, your meter could be located in your home or inside your garage. If your meter is housed in a meter box, you may need a key to open it.

If you are unable to locate your meter box key, please contact a member of the onsite GTC team.

If you are confident that you’ve identified your own meter, you can now turn on your gas supply.

To do this turn the emergency control valve a quarter turn either clockwise or anti clockwise so that it is in line with the gas pipe. This will turn on your gas supply.

You might hear a slight hissing noise as the meter re-pressurises – this is nothing to worry about.

If you don’t smell gas, you can start turning your gas appliances back on one by one – as per the manufacturer’s instructions.

Start with your gas hob, if you have one. It may take a little longer than usual for the gas to reach the appliance and light up. Many boilers and fires will have instructions on the inside of a drop-down flap near the controls.

If you have been able to turn on your gas supply and your gas appliances, please display the pink label from your information leaflet in your window or on your door, so it can be clearly seen by our engineers.