Head Office Address

Our opening hours are from 8.00am every weekday.

Energy House
Woolpit Business Park
Bury St Edmunds
Suffolk
IP30 9UP

Tel: 01359 240363
Fax: 01359 243377

Email: info@gtc-uk.co.uk.

For directions and a map, please click here.

Map icon for our head office

Comments and Complaints - Customer Services

At GTC, we are committed to providing you with excellent customer service and we encourage receiving feedback so we may ensure we are making our customers happy. 

If you have any comments or complaints about our service, please contact our Customer Services Team:-

For full details of our complaint process, including how to escalate your complaint, please see our Complaint Handling and Dispute Resolution Code of Practice.

Sales Enquiries

To discuss your utility infrastructure solution needs and obtain a quotation, please contact

Tel: 01359 240154
Fax: 01359 244398
Email: sales@gtc-uk.co.uk

Site Installation

To book in work on your developments, please contact

Tel: 0845 6022498
Fax: 0845 6022499
Email: gtcworks@gtc-uk.co.uk

Utility Contractor

To discuss your asset adoption queries, please contact

Tel: 01359 240363
Fax: 01359 243377
Email: uips@gtc-uk.co.uk

Human Resources

For job vacancies at GTC or to submit your CV, please contact

Tel: 01359 302442
Fax: 01359 243377
Email: hr@gtc-uk.co.uk

Plant Enquiry

For details of plant managed by GTC, please see GTC Plant Enquiry. For issues regarding previously registered enquiries, please contact.

Tel: 01359 243376
Email: plantenquiries@gtc-uk.co.uk

Customer Services

If you are an Energy Supplier or a Householder on a GTC network, please contact

Tel: 01359 243311
Fax: 01359 241669
Email: customerservices@gtc-uk.co.uk

Embedded Generation

If you are incorporating sustainable and renewable solutions onto a GTC network, please email: embedded.generation@gtc-uk.co.uk

Company Information

The Gas Transportation Company Limited (GTC) is a company registered in Guernsey, Channel Islands, registered number 29431. VAT registered number 688 8971 40

GTC Vendors Purchase Orders

For information on GTC Vendors Purchase Orders process, please click here.