We take every complaint seriously and aim to deal with it fairly and efficiently. If something’s not right, please let us know. Visit our Making a Complaint page to find out how, and our commitment to resolving problems promptly.
Telephone: 01359 302640
Email: [email protected]
By writing to our Head Office:
GTC
Synergy House
Woolpit Business Park
Bury St Edmunds
Suffolk
IP30 9UP
Opening hours: Monday to Friday 8am – 5pm (bank holidays may affect these hours).
For full details of our complaints process, please see our Complaint Handling and Dispute Resolution Code of Practice.