GTC is responsible for keeping your gas and/or electricity on, as we own and operate the network that connects your home.
We are regulated by Ofgem who ensure customers are treated fairly.
We are committed to providing you with a reliable source of gas and/or electricity, and are here to offer support 24 hours a day, seven days a week.
As a network operator, GTC provides your gas and/or electricity. We do not issue your bills – you will receive these from your chosen supplier.
If you have an enquiry about your bill or your meter, please contact your energy supplier (their details can be found on your latest bill).
If you are new to GTC, the leaflets below provide useful information on who we are and how we can support you.
Living in a home on a GTC gas network