LEADING THROUGH REGULATION
We operate within highly regulated sectors and hold licences from Ofgem to operate as both an Independent Distribution Network Operator (IDNO) and an Independent Gas Transporter (IGT). These licences place clear obligations on how we design, build, operate and maintain our networks – ensuring safety, reliability and high standards of service at every stage.
We are committed to transparency and accountability in how we meet these requirements. This page provides access to our key regulatory documents, including charging statements, standards of performance and other important information for customers and stakeholders.
THE RETAIL ENERGY CODE
We comply with the Retail Energy Code, which governs customer protections, market-wide processes and standards across the energy sector. We meet all the benchmarks for transparency and accountability, meeting regulatory requirements for:
- Safety and service levels
- Customer communications
- Statutory reporting
PART OF BUUK
As part of the BUUK Infrastructure group, we share a strong commitment to sustainable development.
BUUK has achieved a 5-star GRESB sustainability rating, placing us among the global leaders in ESG performance.
REGULATORY DOCUMENTATION
Please see our current regulatory documents below:
If you are incorporating renewable and sustainable solutions onto a GTC network, please advise us immediately by emailing details to [email protected] as this can impact design of the electricity network.
For further information regarding Distributed Generation please see ENA (Energy Networks Association).
If you have any questions or concerns regarding electric and magnetic fields on GTC networks please email GTC EMF enquiry. For further information please see ENA (Energy Network Association) who act as a channel of communication for the energy network sector.
If you are incorporating renewable and sustainable solutions onto a GTC network, please advise us immediately by emailing details to [email protected] as this can impact design of the electricity network.
For further information regarding Distributed Generation please see ENA (Energy Networks Association).
If you have any questions or concerns regarding electric and magnetic fields on GTC networks please email GTC EMF enquiry. For further information please see ENA (Energy Network Association) who act as a channel of communication for the energy network sector.