Our water and wastewater infrastructure provision includes:

  • Adoption of the potable water networks, ensuring they meet all required technical and regulatory standards
  • Adoption of foul and surface water infrastructure constructed by the housebuilder to agreed adoptable standards
  • Long-term ownership and operation of the water and wastewater networks, providing reliable service and full lifecycle management
  • All customer supply services including metering, billing and ongoing support for residents
  • Environmental incentives to support more water-efficient new homes (discount applied to infrastructure charge, same for all market participants)