FAQ's

Here are the answers to some of the most frequently asked questions from our in-house utility industry experts. Call the GTC Sales Team on 01359 240154 if you can’t find what you need.

FAQ House builder

  • How do I get a quote?

  • What products & services does GTC offer?

  • Can you quote for a mixed development of domestic and commercial properties?

  • How long will a quotation take?

  • Who can we choose as our supplier?

  • Once I have accepted a quotation, how does the work progress?

  • When can we start on site and when will the site be energised?

  • How do I book the work?

  • How do I prepare my site for the utility installation?

  • How do I get a copy of my network drawing?

  • I need a temporary builders supply (also known as TBS) quote?

  • I need a street lighting quote?

  • Will GTC supply electricity meter boxes and sticks?

  • When requesting additional materials on an accepted quote, what do I do?

  • What should I do if a meter is stolen?

  • What should I do if a meter box is damaged?

  • Can you provide CIS details for GTC?

  • How do I find out what gas and electricity plant/network you have in the area?

  • What are GTC opening hours?

  • What is GTC's escalation procedure?

  • What networks are GTC responsible for?

  • Who do I contact about construction of my Connect Utilities network?