Shipper Services
Shipper/Supplier Services manage the client relationship with energy shippers and suppliers.
Regulatory matters and license issues are managed by GTC’s Shipper/Supplier Services team. In addition to GTC’s own contact details, we have also provided links to Ofgem and Consumer Focus, all of which can be found under the Contact Us section on our website.
Meter Point Data
GTC provide a comprehensive on-line search facility to gas shippers and suppliers in order to facilitate the change of supplier process and to enhance query resolution for all supply points connected to GTC gas networks.
Shippers/Suppliers can access meter point data by following this link: NetHelp
If this is the first time you have used Nethelp, please take the time to read the attached guidelines to ensure that you are able to take full advantage of the benefits of using this system: NetHelp User Guide
Should you experience difficulties with the Meter Point search facility please contact GTC Customer Services on 01359 243292 or email customerservices@gtc-uk.co.uk.