Important Information
We are sorry that you feel you have received a substandard service from GTC and welcome the opportunity to address this. Please give us as much information as you are able to in order that we can fully investigate. You will receive an acknowledgement to your complaint by email within 2 working days. For more information on our complaint handling procedure you can view our document by clicking here. If you would like to speak to a member of our customer services team you can do so by calling 01359 243292.
I have read and understand the information above.
Complaint
Preferred method of correspondance
Your MPRN (Gas) or MPAN (Electricity) is a customer reference number and can be found on your energy bill.